Information for New Pet Care Clients

Monterey Peninsula Veterinary Emergency & Specialty Center Welcomes New Clients

New clients are always welcome for Monterey Peninsula Veterinary Emergency & Specialty Center's many general practice pet care, emergency veterinary and specialty animal surgery services. We aim to provide not only the most versatile and compassionate health care for your pet, but also the very best in customer service for our clients. We hope you'll consider us in your search for the best vet for your animal companion.

New Client Forms

Please take advantage of our online New Client Form and Patient Drop Off Form. You can fill out this basic paperwork online and submit to us prior to your visit to MPVESC.

As an alternative, you may also download and print the New Client Form and Patient Drop Off Form, fill them out at home, and bring them with you to your first appointment.

Appointment Policy

Non-emergency appointments may be made for general veterinary care between the hours of 8 a.m. and 5 p.m., Monday through Friday.

Since we are a 24/7 facility, we offer clients the option of early drop off and late pick up if more convenient.

Appointments for elective and specialty veterinary surgery services are made by referral through our general care practice or your regular veterinarian during the hours above.

Emergency veterinary services are open 24 hours every day, including holidays and weekends, for round-the-clock walk-in care and emergency referral by area daytime clinics.

Payment & Pet Insurance Information

Accepted payment forms for all services at MPVESC include cash, personal checks, Visa, Discover, and MasterCard. We accept and highly recommend CareCredit to our clients as well.

We are happy to work with pet insurance agencies and have a number of pet insurance forms and resources available for review in our office.

Our veterinarians always give a thorough cost estimate before rendering any services. We are committed to working with you to find treatment solutions while also considering your financial concerns. Even providing a more minimalistic care approach can often make a significant difference for your pet.

To make an appointment or to speak with one of our receptionists about any of the policies outlines above, please give us a call. We hope to hear from you soon!

“Thank you so much for everything. You took such good care of us and we could not be more appreciative. We can tell you take pride in the amazing work you do and we were so fortunate to stumble upon you in the middle of the night. Sugar is doing well.” ~ Love‚ The Zack Family

“I would like to express my sincere gratitude to all the staff at Monterey Peninsula Veterinary Emergency & Specialty Center. Through this difficult time you have shown compassion and extreme sensitivity.” ~ Keith & Monica

“Thank you for all your support for our family in a time of need. Abby meant all the world to us & obviously touched your hearts too.” ~ Camille

“Thank you for your excellent care for my little “flying monkey”‚ Louie. Let’s just hope he never goes flying again.” ~ Camille

“Thank you for your excellent care for my little “flying monkey”‚ Louie. Let’s just hope he never goes flying again.” ~ Camille

“I wanted to thank you once again for saving my little girl’s life. You guys made Christmas a very happy time instead of a time of sorrow. I know that you touch a hundred or even a thousand of people’s heart every day‚ and I just wanted you to know how much it is appreciated. You are all so great. I hope all is well and that life is as good for you as it is for me.” ~ Mikey McAdams

“We love you. You are always here for our dog and all of your staff is terrific.” ~ Mary Ann Sterling

“Very good and experienced compared to other hospitals I have been. I will be back. ”